🔧 How to Fix Hexing 03— Overload — Switches Off
03 means: Customer load exceeds the programmed kilowatt threshold. Fix: Reduce household load immediately (turn off high-draw appliances: AC, electric cooker, water heater). Power will restore automatically or press the reset sequence. Check load: enter 808.
❓What Causes 03?
Customer load exceeds the programmed kilowatt threshold. The internal contactor has tripped to protect the meter.
Root cause: Total connected load exceeds the meter's rated capacity.
🛠How to Fix
Reduce household load immediately (turn off high-draw appliances: AC, electric cooker, water heater). Power will restore automatically or press the reset sequence. Check load: enter 808.
📞When to Call Your DisCo
Contact your DisCo if the error persists after trying the fix steps, or if you're uncomfortable working with electrical equipment.
AEDC
Abuja Electricity
📞 08039070070
💬 08152141414, 08152151515
✉️ customercare@abujaelectricity.com
BEDC
Benin Electricity
📞 0700-000-2332
✉️ servicedesk@beninelectric.com
EKEDC
Eko Electricity
📞 0708-067-1170
✉️ customercare@ekedp.com
EEDC
Enugu Electricity
📞 084-700-100
💬 08150826060, 08150826061
✉️ customerservice@enugudisco.com
IBEDC
Ibadan Electricity
📞 07001239999
✉️ customercare@ibedc.com
IKEDC
Ikeja Electric
📞 0201-7000-250
💬 09088951626
✉️ customercare@ikejaelectric.com
+ 5 more DisCos — see all contacts
⌨️Hexing Useful Shortcodes
| Code | What It Does |
|---|---|
| 801 | Current available credit balance |
| 804 | Internal hardware serial number |
| 807 | Hardware status register (hexadecimal/binary fault codes) |
| 808 | Instantaneous power draw in kW (real-time load check) |
| 809 | Current Tariff Index (verify vending TI alignment) |
| 865 | Validate operational mode (normal vs factory test) |
| 800 | Total cumulative active energy since manufacture |
| 830 | Recall last token number entered |
| 812 | Cancel/mute audible piezoelectric alarm |