🔧 How to Fix Mojec REJECTED— Token Authentication Failure
REJECTED means: The STS token string failed cryptographic validation. Fix: Verify the token was typed correctly. Confirm your 11- or 13-digit meter serial number matches the purchase receipt. If serial mismatch, contact your DisCo.
❓What Causes REJECTED?
The STS token string failed cryptographic validation. The token's encrypted data does not match the meter's internal parameters.
Root cause: Token typed incorrectly, or token generated for a different meter serial number. Could also be KRN mismatch requiring KCT.
🛠How to Fix
Verify the token was typed correctly. Confirm your 11- or 13-digit meter serial number matches the purchase receipt. If serial mismatch, contact your DisCo.
📞When to Call Your DisCo
Contact your DisCo if the error persists after trying the fix steps, or if you're uncomfortable working with electrical equipment.
AEDC
Abuja Electricity
📞 08039070070
💬 08152141414, 08152151515
✉️ customercare@abujaelectricity.com
BEDC
Benin Electricity
📞 0700-000-2332
✉️ servicedesk@beninelectric.com
EKEDC
Eko Electricity
📞 0708-067-1170
✉️ customercare@ekedp.com
EEDC
Enugu Electricity
📞 084-700-100
💬 08150826060, 08150826061
✉️ customerservice@enugudisco.com
IBEDC
Ibadan Electricity
📞 07001239999
✉️ customercare@ibedc.com
IKEDC
Ikeja Electric
📞 0201-7000-250
💬 09088951626
✉️ customercare@ikejaelectric.com
+ 5 more DisCos — see all contacts
⌨️Mojec Useful Shortcodes
| Code | What It Does |
|---|---|
| 009 | Display remaining energy balance (kWh) |
| 100 | Display meter serial number (alternative) |
| 804 | Display meter serial number (Inhemeter variant) |
| 203 | Recall last token successfully loaded |
| 045 | Mute buzzer (standard Mojec firmware) |
| 812 | Mute buzzer (Inhemeter board variant) |
| 613 | Mute buzzer (Longi board variant) |